Customer Lounge

Dear Customer

Welcome to Eiffel Group – The Preferred Choice of Customers.

Eiffel Group believes in not just creating structures, but in creating a base for better living & building better homes. We build cutting edge innovation structures, keeping the future in mind.

And to keep you, our precious customers, updated about our endeavors of offering you unparalleled services, we present our dedicated customer relation centre to handle your queries on anything related to your Eiffel Group property.

Whether you have complaints related to collection of installment amount or issue of the receipt or deposit of the agreements or application forms at the time of allotment we make sure you are attended to at the earliest.

We will assist you in processing bank loans and any help with the loan procedure and also keep you updated on the status of your property.

An in-house call centre is setup to handle all your queries and complaints within 24 hrs.

Customer care department is a centralized window for all existing customers / grievances, which provides the best solutions promptly.

  • Customer feedback
  • Physical handover of the unit
  • Project update
  • Registry & endorsement of the property including lease deed, NOC and possession letter.
  • Queries like possession, registry help on availing bank loan, cancellation, endorsement, interest, construction status, change of address and contact number, collection of installment amount and issue of receipt against the payment made under the above mentioned.
  • Deposit of agreements / copy of executed agreements
  • Assist the customers in processing bank loans in the form of information on contact numbers of bankers and the name of their representatives, providing related papers like layout, agreement etc, assistance / coordination with finance department for early approval, from banks for completing any kind of information required.
  • In-house call centres to handle all incoming queries and grievances within 24 hours by the executive and if not resolved then it is forwarded to the manager 
  • We are here to serve you. You can send your feedback online to us by filling up the form given below and please specify the department so that the concern department will get back to you as soon as possible with the solution.
Click Here to get in touch with our Customer Care Officer.